Refund and Returns Policy

Overview

We are committed to providing our clients with high-quality services and a stable website experience. By purchasing a subscription on our site, candidates and employers gain instant access to all features, including job posting, viewing candidate contact details, downloading resumes, and other subscription benefits.

Refund Conditions

1. No Refund After Usage
   Please note that we do not offer refunds if the user has actively used the subscription, such as by viewing or downloading resumes, posting job listings, contacting candidates, or using any other features included in the subscription.

2. Refund for Technical Malfunctions
   If the subscription does not work due to technical issues on our website, and we are unable to resolve them in a timely manner, you are eligible for a refund. In this case, please contact our support team to resolve the matter.

How to Request a Refund

If you encounter issues accessing subscription services and need to request a refund, please contact our support team and provide the following information:

• A detailed description of the issue
• The subscription purchase date
• The email or other contact associated with your account

We will review your request and get back to you as soon as possible.

Please Note: Subscriptions that have been used to access site features are non-refundable. We reserve the right to decline a refund if it is determined that you accessed the services included in your package.

Need help?

Contact us at in**@**************er.com for questions related to refunds and returns.